https://riyadhprints.com Effective Date: April 12, 2026

1. Introduction

Welcome to Riyadh Prints (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website at https://riyadhprints.com, place orders, or interact with our services. By using our website, you consent to the practices described in this policy.

Riyadh Prints is a professional printing services provider based in Riyadh, Saudi Arabia, offering custom printing solutions including business cards, banners, brochures, packaging, apparel, signage, and more.

2. Who We Are

Our website address is: https://riyadhprints.com

Riyadh Prints operates as a printing and design services company in the Kingdom of Saudi Arabia. For any privacy-related inquiries, you can contact us at:

Email: info@riyadhprints.com
Phone: +966 54 331 8975
Address: Riyadh, Saudi Arabia

3. Information We Collect

We may collect and process the following types of personal information:

3.1 Information You Provide Directly

Full name, email address, phone number, and shipping/billing address when you place an order or create an account.
Payment information processed securely through third-party payment gateways. We do not store your credit/debit card details on our servers.
Design files, artwork, logos, and other content you upload for printing purposes.
Messages, inquiries, and feedback you send us via our contact form, email, or WhatsApp.

3.2 Information Collected Automatically

IP address and browser user agent string when you visit our website.
Device type, operating system, browser type, and screen resolution.
Pages visited, time spent on pages, referral source, and navigation patterns.
Cookies and similar tracking technologies (see Section 7 below).

3.3 Information from Third Parties

Analytics data from Google Analytics and similar services.
Social media profile information if you interact with us through platforms like Instagram, Facebook, or LinkedIn.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your printing orders, including production, quality checks, and delivery.
To create and manage your account on our website.
To communicate with you about your orders, provide customer support, and respond to inquiries.
To send you promotional offers, newsletters, and updates about our services (only with your consent, and you may opt out at any time).
To improve our website, products, and services through analytics and user feedback.
To detect, prevent, and address fraud, security issues, or technical problems.
To comply with legal obligations and regulatory requirements applicable in the Kingdom of Saudi Arabia.

5. Comments

When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

6. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Design files and artwork uploaded for printing orders are stored securely and used solely for the purpose of fulfilling your order. We do not share, sell, or use your uploaded designs for any other purpose without your explicit consent.

7. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services.

7.1 Essential Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

7.2 Functional Cookies

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Shopping cart cookies that remember the items you have added to your cart during a browsing session.

7.3 Analytics Cookies

We use Google Analytics and similar tools to understand how visitors interact with our website. These cookies collect information such as pages visited, time on site, and traffic sources.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Shipping and delivery partners to fulfill and deliver your orders within Riyadh and across KSA.
Payment processing providers to securely process your transactions.
Analytics and marketing platforms (such as Google Analytics) to improve our services.
Legal authorities if required by law, regulation, or legal process in the Kingdom of Saudi Arabia.
Professional advisors such as auditors or legal counsel when necessary.

If you request a password reset, your IP address will be included in the reset email.

10. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Order-related data, including your name, address, email, phone number, and order details, is retained for a minimum of five (5) years to comply with tax, accounting, and legal obligations in the Kingdom of Saudi Arabia.

Design files uploaded for printing are retained for up to ninety (90) days after order completion to facilitate reprints or corrections, after which they are securely deleted unless you request otherwise.

11. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmitted between your browser and our website.
Secure server infrastructure protected by firewalls and intrusion detection systems.
Access controls limiting employee access to personal data on a need-to-know basis.
Regular security audits and vulnerability assessments.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

12. What Rights You Have Over Your Data

Under applicable data protection laws, including the Saudi Arabia Personal Data Protection Law (PDPL), you have the following rights:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete personal data.
Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations.
Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
Right to Data Portability: You may request to receive your personal data in a structured, commonly used format.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
Right to Object: You may object to the processing of your personal data for marketing purposes.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise any of these rights, please contact us at info@riyadhprints.com or call +966 54 331 8975.

13. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Your data may be processed by third-party services that operate servers outside the Kingdom of Saudi Arabia, including cloud hosting providers, analytics platforms, and payment gateways. We ensure that any such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

14. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately, and we will take steps to delete such information from our records.

15. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment gateways, and mapping services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Riyadh Prints Website: https://riyadhprints.com Email: info@riyadhprints.com Phone: +966 54 331 8975 Address: Riyadh, Saudi Arabia